01
How to adopt a dog in Dubai
Two legitimate routes: Dubai Municipality's own adoption service, or a licensed shelter / rescue group. HeyLola is neither — it only helps you organise the paperwork afterwards.
Adopt a dog in Dubai, with the paperwork explained.
Your dog's lifestyle concierge.
Lola is an AI assistant. Voice is processed by ElevenLabs.
Lola · AI concierge for dog parents
Dubai Municipality
Official registration & records
HeyLola
A separate profile to organise info and support care & access
Dubai Municipality handles official registration and records. HeyLola provides a separate profile to organise information and support care and access. HeyLola does not issue or verify an official Dubai dog ID.
The three journeys
02
Registration and microchipping
Dubai Municipality is the only body that registers dogs in Dubai and issues the official registration and tag. The microchip is implanted by a vet and its number is validated in the Municipality's system.
03
Organise the records in a HeyLola profile
After the official process, HeyLola lets you keep the documents in one place so you can find them for vets, travel, boarding or a lost-dog situation. It is a private organiser, not a registry.
Shelters are separate
Shelter & welfare referrals are separate from HeyLola. We do not list or partner with shelters; ask Dubai Municipality or a licensed shelter.
Talk to a human or an official service
Dubai Municipality handles official registration, records and any question Lola can't verify.
Dubai Municipality — 800 900 — dm.gov.ae/
Dubai Municipality app · DubaiNow · Aleef
For HeyLola profile questions only: hey@heylola.co
Privacy & AI note
Lola is an AI assistant. Voice is processed by ElevenLabs when you consent to a live call; demo mode sends nothing. We ask for no names, IDs or documents, and nothing is stored after you close this page.